Shipping Policy


At EXXIE EDWARDS LIMITED, we strive to provide a reliable and efficient delivery service for all premium chairs and armchairs purchased through our website.

1. Delivery Areas

We currently deliver to:

• United Kingdom (including England, Scotland, Wales, and Northern Ireland)

• Selected international destinations (please contact us for availability and shipping costs)

2. Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Custom or bespoke items may require additional production time, which will be communicated at checkout.

3. Shipping Methods & Costs

• We partner with trusted delivery services to ensure safe and timely delivery.

• Shipping costs depend on the destination, size, and weight of the items.

• Standard UK delivery for most chairs: £25–£50, depending on the item.

• Expedited or international shipping fees are calculated at checkout.

4. Estimated Delivery Time

• Standard UK delivery: 3–7 business days

• International delivery: 7–21 business days depending on destination and customs clearance

• Custom or made-to-order items may take 2–6 weeks

5. Tracking Your Order

• Once your order is dispatched, you will receive a tracking number via email.

• You can monitor your delivery through the courier’s website.

6. Damaged or Lost Items

• All items are carefully packed to prevent damage during transit.

• If your item is damaged or lost, please contact us immediately at exxieedwards.limited@outlook.com
• We will investigate and provide a replacement or refund as soon as possible.

7. International Duties & Taxes

• For international orders, import duties, taxes, and customs fees may apply depending on the destination country.

• Customers are responsible for any additional charges.

8. Contact Us

For questions about shipping, delivery times, or fees, please contact:

EXXIE EDWARDS LIMITED

Email: exxieedwards.limited@outlook.com

Phone: +447386979267

Address: 302 Newport Road, Cardiff, United Kingdom, CF24 1RS